Open Directory - Computers: Software: Help Desk
See also: This category in other languages: - Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. - Provides enterprise solutions for live and automated support. - Provides business help desk solutions including web-based solutions for IT, customer support, knowledge-manager, service desk, asset manager, and a sales desk. - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. - Describes help desk software products and services offered, and provides training course catalog. - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. - Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. - Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. - Provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. - Features Win32 administrator application, Web-accessible interface, client information management, and lead management. - A portal of news, information and interactivity for both help desk software and management issues - Develops and implements customer service, help desk and sales force automation software. - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. - Live Demo of help desk software, including specific offerings for school districts.
