Open Directory - Business: Telecommunications: Customer Management
See also: - Customer care, billing and order management systems for telecommunications carriers and Internet services providers. - Offering customer care and billing software. - Hardware and software solutions by IBM including an integrated customer care, billing and provisioning system for telecommunications service providers. Product information, FAQs, and case studies. - Provider of telecommunications billing and web based customer care solutions. - Global provider of Telecom Expense Management (TEM), Customer Care and Billing (CC&B), and Mobile Virtual Network Enabler (MVNE) solutions. - Customer relationship management (CRM) and billing software supporting electronic bill presentment and payment (EBPP), customer self care and eCRM for service providers such as ISP, ASP, wireless, CLEC, PTT, utilities. Company and product information. - Customer care, billing and provisioning software for telecommunications and utilities companies. - Providing software solutions, including GR-303 and billing mediation, to the telecommunications industry. - Computer software for radio and television traffic, logging and billing. - Providing billing, customer service and management software to telecommunications companies. - End-to-end customer care and billing. OSS telecom solutions. - Provider of telecom expense management software and services. Includes white papers and case studies. - Enables prepaid and postpaid charging for mobile and wireless data and MMS content.