Open Directory - Business: Telecommunications: Call Centers: Equipment: Computer Telephony Integration
See also: - A call center database information and network telephony system. - Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing. - Sells predictive dialing systems and call center software for small and medium companies. - Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line. - Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems. - Design, development, implementation and support of distributed CTI and IVR software solutions. - A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR). - Offering interactive voice response, intelligent call routing and ACD software. - Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications - Providing call center and other CTI products for North American businesses. - Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations. - Software development company specializing in voice applications development, call center automation and line quality testing. - Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email. - Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software. - Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality. - Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication. - Sun's JTAPI specifications website. Software provides various call center services. - Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers. - Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing. - Providing predictive dialers to improve the productivity of outbound call centers. - Intelligent telephony services for more efficient customer response, qualification and conversion. - Offering predictive dialers and intelligent inbound call routing products to support blended call centers. - Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services. - Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems. - Providing services and software including interactive voice response (IVR) and CTI. - Computer Telephony Integration consulting and systems installation specialists. - Offering CTI products. Located in Taiwan. - Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners
