Open Directory - Business: Business Services: Customer Management: Customer Support
- CaseBank develops and delivers experience-based Decision Support solutions reducing equipment maintenance costs and increasing uptime for the manufacturing, aerospace, petrochemical, and related sectors. - Provides businesses with a fresh new perspective on customer contact strategies - Complete customer contact solutions enabling clients to outsource all or any part of their inbound and outbound customer contact needs. - Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment. - Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships. - Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues. - Online customer support services and outsourced email handling - Gem - an ebusiness interaction center. - Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today. - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management. - Management consulting firm for help desks and customer support centers. - Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries. - PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries. - XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain. - Learn more about how charismatic you are and how charisma affects you personal and professional success. - Call center consultant services for customer satisfaction and improved business. - Offers help in maximizing the revenue and cost savings via remote service offerings. - Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web. - Provides customer support services to businesses, including training and outsourcing. - Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news. - Delivering telephony based customer relationship management solutions and project management. - Ensuring service excellence with the use of innovative sms technology,a short code number and the Internet. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions. - A public wiki site dedicated to the ITIL approach to IT and customer support and management. - Online forums and message board dedicated to service management and customer support. - Research consulting firm that aligns organizations with their customers. - Specializing in order fufillment for each and every business type.
